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FAQ

  • What payment methods does Pupkits accept
    Pupkits accepts payments through Gcash, Bank transfer and Paypal. After placing your order, you can pay through our payment method and email the proof of payment to pupkits@rkkdc.com, be sure to include your order number in the subject line to ensure prompt processing of your payment. If you have any questions or encounter any issues with payment, please don't hesitate to reach out to us. We strive to make the payment process as smooth and convenient as possible for our valued customers. Thank you for choosing Pupkits for all your pet care needs!
  • What size options are available for pet beds at Pupkits?
    Round (Diameter x H): Small - 18 x 7 in (46 x 18 cm) Medium - 27 x 9 in (69 x 23 cm) Large - 38 x 9 in (97 x 23 cm) XL - 45 x 9 in (114 x 23 cm) Rectangle (L x W x H): Small - 19.5 x 25 x 7 in (49.5 x 63.5 x 17.8 cm) Medium - 23 x 29 x 9 in (58.4 x 73.6 x 22.9 cm) Large - 27.5 x 35 x 9 in (69.9 x 88.9 x 22.9 cm) XL - 35 x 41.5 x 9 in (88.9 x 105.4 x 22.9 cm)
  • Where can I contact Pupkits for inquiries about their services and products
    You can contact Pupkits by visiting our website at pupkits.com and filling out the contact form. Our customer service team is available to answer any questions you may have about our pet beds and accessories. You can also reach us by phone at 09175999424 during our business hours, or connect with us through our social media channels for the latest updates and promotions. We are committed to providing the best experience for you and your furry friend, so please don't hesitate to reach out to us with any inquiries.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What payment methods does Pupkits accept
    Pupkits accepts payments through Gcash. After placing your order, you can pay via Gcash and email the proof of payment to pupkits@rkkdc.com, be sure to include your order number in the subject line to ensure prompt processing of your payment. If you have any questions or encounter any issues with payment, please don't hesitate to reach out to us. We strive to make the payment process as smooth and convenient as possible for our valued customers. Thank you for choosing Pupkits for all your pet care needs!
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