At Pupkits, we offer fast and reliable shipping to ensure that your furry friends receive their goodies as soon as possible. Our shipping rates are affordable, and we carefully package each item to ensure that it arrives in perfect condition. If you have any questions about our shipping methods or costs, don't hesitate to contact us. Our priority at Pupkits is customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy. Simply contact us within 30 days of receiving your order to initiate a return or exchange. Please note that some items may be subject to a restocking fee. We want you to be completely happy with your purchase from Pupkits. If you have any questions about our return and exchange policy, please don't hesitate to contact us.